Here are some options that could possibly help you.
Make sure you are not clicking on the small window that appears, just wait and the game will go full screen automatically.
There may be some files that may have been accidentally deleted or moved elsewhere, and these files are needed to have the game run properly. Redownloading the game is the best option if this is the case.
Make sure you are using Windows 10 and using a computer that is decently powerful. For example: this game has been played on a regular PC from 2015 and runs it pretty good.
(More to come over time)
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