Before we get into the quote, here’s context:

“Ray” is the name given for the problem student. “Steve” is given for the helper of the problem child.

Now, let’s begin.

“By the time Ray makes it to the classroom, he’s saying how Steve got in his face and shouted at him (nope). He asks to go talk to the principal. (Yay, Ray’s gone for at least 5 minutes!) [He] tells the principal how Steve grabbed his arm.”

What actually happened was Steve just verbally reprimanding Ray.