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I downloaded a game name Clickertale 2 and i tried uninstalling it cuz it got boring and it says Oh no! We couldn't remove this package. Maybe try again?, I tried everything even restarting the PC. Please help


over 6 years ago

This happened to me at Undertale Battle SImulator 2 too...Forgot to say :(

over 6 years ago

Is it a bug?
It is a failure?
It's SUPER FERNANDO!

Well, @YLivay can surely look into this, but what I'm sure he'll ask for as a system report (since your message makes me assume you are using the client). Try to uninstall again, yes, you'll get an error, but immediately when you get that error scroll all the way down, and you'll find a link to send a system report and Fernando will then be able to see what happened and hopefully solve this matter for you.

over 6 years ago

Okay, ill try. Thank you!

over 6 years ago

I tried scrolling down at the game clickertale 2, right when the error popped up. There's nothing there, just the end of the feed?

over 6 years ago

It's all the way in the bottom of the client screen, yes...

over 6 years ago

At the end of the client screen is a wild snorlex blocking my way? Not a thing to message Fernando....

over 6 years ago

I do know of one issue when removing packages which I haven't had the time to fix. Can you go to your games installation folder and see if you still have the game files? I think it did remove it but it just can't register that it's been removed in the client. You might see the game directory but it'd be empty if thats the bug I think you're having.

over 6 years ago

@YLivay I'll try when I'm home because right now I'm not home thank you! Hope it works.

over 6 years ago

@YLivay I will ask now and not when I'm home. How can I get to the installation file? And I'll try it when I get home. Thanks.

Last modified on March 17, 2019 by Eugeo @SamebIade

over 6 years ago

@YLivay how can i get to the installastions, im home

over 6 years ago

Hey hey, if you click your avatar on the top right corner you can navigate to Settings and it'd tell you where it saves the games. When a game is not "stuck" in the uninstalling step, you could also hover over that game's thumbnails from your installed games list, and in the ... button there's a menu to open the folder.

5d090478cb417.png
over 6 years ago

I't wont show Open folder so i've gone to the folder with the games and deleted those 2. Only one was uninstalled succesfully but the other one is still there. In the folder the game isn't there and the game in the client is there. Please help!

over 6 years ago

Sorry, I think you're having exactly the bug we know about. I can't prioritize fixing this at the moment. You can try bypassing the bug by creating a .manifest file (yes, with the dot) inside the game's directory (the empty one) and then try uninstalling again.

If this doesn't work it'll just have to wait for a proper fix, sorry :(

over 6 years ago

Okay.

over 6 years ago

How can i get to the empty game directory?

over 5 years ago

Don't know if you still need help but you can find the directory in settings. From the directory just delete the game files from the directory of whatever game you want to remove, and then remove it from the client. At least this worked for me as I was having the exact same problem about 5 minutes ago. Haha

over 5 years ago

I'm having the same problem. I go to my installed library and it shows up, however, when I hover over it, there's no launch button. Only the three dots. I try hitting uninstall and nothing works. I tried the method of getting the error to pop up and then scrolling down and nothing shows up. I even tried uninstalling the entire client itself and when I redownloaded it, nothing changed. I'm confused. The game is "Five Nights at Freddy's Simulator by Obsidious"

over 5 years ago
over 5 years ago

i have the same problem too.

over 5 years ago

And its my first time

over 5 years ago

So I Don't Know How to fix it

about 5 years ago

I think its only a few games that do this, yes, "Five Nights at Freddy's Simulator by Obsidious" does this , but i also had Circus babys diner glitch out, like, BAD, and i tried to uninstall it and it just has three dots that say "View game." and "uninstall Circus Babys Diner". Any help

about 5 years ago

HO FIREND AND YES IN NO

over 3 years ago

T

over 3 years ago

I love how this hasn't been fixed in THREE YEARS. Lousy support.